Privacy Policy

Last updated: November 4, 2025

Tanglewood Collective (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, contact us, or receive services through our practice.

If you have questions, you can contact us at:
info@tanglewoodcollective.org

1. Information We Collect

We may collect personal information when you:

  • Complete a contact form or request an appointment

  • Communicate with us by email or phone

  • Become a client and receive services

  • Use our telehealth, scheduling, or electronic health record platforms

This may include:

  • Name and contact information

  • Insurance details

  • Appointment and communication history

  • Health information that you choose to share

For current clients, medical and mental health information is protected under HIPAA.

2. How We Use Information

We use your information to:

  • Provide mental health services and administrative support

  • Schedule appointments and coordinate care

  • Verify insurance and process payment

  • Communicate with you about your care

  • Improve our operations and website

We never sell or share your personal information for marketing purposes.

3. Electronic Health Records and Third-Party Services

We use trusted third-party HIPAA-compliant systems, including:

  • Athena for scheduling, billing, and health record management

  • Secure telehealth platforms used by individual providers

These systems have their own privacy and security safeguards. We only share the minimum necessary information to provide care and manage billing.

4. Insurance and Payment Information

If you use insurance, we may share necessary information with:

  • Your insurance company

  • Billing and claims processors

This information is shared only to verify coverage and receive payment for services.

5. Cookies and Website Data

Our website may use cookies or tracking technologies to:

  • Understand which pages are visited

  • Improve website performance and user experience

This data does not include personal health information. You can disable cookies through your browser settings.

6. Confidentiality and Security

We take reasonable steps to protect your information from unauthorized access or disclosure.
All mental health services follow HIPAA confidentiality standards.

There are limited situations in which we may be required to share information, such as:

  • Risk of serious harm to self or others

  • Suspected abuse or neglect

  • Court orders or legal requirements

Your clinician will discuss these boundaries with you before services begin.

7. Your Rights

You have the right to:

  • Request access to your health information

  • Ask us to correct inaccurate information

  • Request limitations on how your information is used or shared

  • Withdraw consent to receive marketing communications

To make any request, contact us using the information at the top of this page.

8. Children’s Privacy

Our website is not intended for children under 13.
Clinical services for minors require consent from a parent or legal guardian.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any updates will be posted on this page with a revised “Last updated” date.

Questions?

If you have concerns about how your information is handled, or if you’d like to make a privacy-related request, please reach out:

Tanglewood Collective
363 W Drake Rd Ste 5, Fort Collins CO 80526
info@tanglewoodcollective.org